Terms of service

Terms of Service

Welcome to Crunchy Mommy Co.! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Overview
This website is operated by Crunchy Mommy Co. Throughout the site, the terms “we”, “us” and “our” refer to Crunchy Mommy Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Products & Services
All of our products are handmade in small batches using natural ingredients. Due to this, slight variations in color, scent, or texture may occur. We do not claim to diagnose, treat, or cure any medical condition. Please consult a healthcare provider for medical advice.

3. Orders & Payment
All prices are listed in Canadian Dollars (CAD). We reserve the right to refuse or cancel any order for any reason, including product availability, errors in the description or price, or suspected fraud.

4. Shipping & Delivery
We ship across Canada and offer local pickup/delivery in Peterborough, Kawartha Lakes, and surrounding areas. Delivery timelines may vary. We are not responsible for delays due to postal service issues or incorrect addresses provided.

5. Returns & Exchanges
Due to the nature of our handmade products, all sales are final. If an item arrives damaged or incorrect, please contact us within 7 days of receiving your order and we will make it right.

6. Cleaning Services
By booking a cleaning service, you agree to a pre-arranged quote based on the services discussed. We use only natural, non-toxic products. Please notify us of any sensitivities or allergies prior to your appointment.

7. Privacy
Your personal information is kept private and secure. We will never share your data with third parties without consent. For more details, please view our Privacy Policy.

8. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.